Privacy Policy

Privacy Policy

Privacy Policy

1. Introduction This Privacy Policy describes how COMPUTER CARE and its affiliates (collectively "COMPUTER CARE," "we," "our," "us") collect, use, share, protect, or otherwise process your personal data through our website https://computercarebgk.com (the "Platform"). You may browse certain sections of the Platform without registering; however, access to some features may require registration.

We do not offer any product or service outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms. If you do not agree, please do not use the Platform.

2. Data Collection We collect your personal data when you use our Platform, services, or otherwise interact with us. The types of information we may collect include but are not limited to:

  • Personal Data: Name, date of birth, address, phone number, email ID, and proof of identity/address.

  • Sensitive Personal Data (with consent): Bank account details, credit/debit card information, biometric data (e.g., facial features for certain features on the Platform) as permitted by law.

  • User Behavior & Preferences: We may track your interactions on the Platform for analytical purposes.

  • Transaction Details: Information about purchases, payments, and interactions with third-party business partners.

If a third-party business partner collects your personal data directly, their privacy policy will apply. We are not responsible for third-party privacy practices. If you receive suspicious communication claiming to be from COMPUTER CARE requesting sensitive information (e.g., banking passwords), report it immediately to law enforcement.

3. Data Usage We use your personal data for various purposes, including:

  • Providing services requested by you.

  • Processing transactions and managing orders.

  • Enhancing customer experience.

  • Resolving disputes and troubleshooting issues.

  • Informing you about offers, updates, and services.

  • Customizing your experience and detecting fraud.

  • Conducting research, analysis, and surveys.

  • Enforcing our Terms of Use and Privacy Policy.

Users may opt-out of marketing communications at any time.

4. Data Sharing We may share your personal data with:

  • Internal group entities and affiliates: To provide services and marketing (unless opted out).

  • Third parties: Sellers, business partners, logistics providers, payment partners, and reward program providers.

  • Government agencies: If required by law, for subpoenas, court orders, or legal processes.

  • Law enforcement: To protect users, enforce policies, or prevent fraudulent activities.

5. Security Precautions We adopt reasonable security practices to protect your personal data from unauthorized access, loss, or misuse. However, data transmission over the internet cannot be entirely secure, and users must protect their login credentials.

6. Data Retention & Deletion

  • You may delete your account via Profile Settings or contact us for assistance.

  • Pending transactions, claims, or disputes may delay account deletion.

  • We retain your data only as long as necessary for legal and business purposes.

  • Some anonymized data may be retained for research and analytics.

7. Your Rights Users have the right to access, rectify, and update their personal data via the Platform.

8. Consent & Withdrawal By using our Platform, you consent to the collection, use, and processing of your personal data as described. If you disclose personal data of others, you confirm that you have the necessary consent.

You can withdraw consent by contacting our Grievance Officer (details below). Withdrawal of consent is not retroactive and may limit service access.

9. Policy Updates We may update this Privacy Policy periodically. Significant changes will be notified as required under applicable laws.

10. Contact Information For concerns or requests, contact our Grievance Officer:

  • Company Name: COMPUTER CARE

  • Address: No 78/12 Near Railway Station, Behind Laxmi Temple, Bagalkot

  • Phone:  08354295295  (Available Monday - Friday, 9:00 AM - 6:00 PM)

By continuing to use our Platform, you acknowledge and agree to this Privacy Policy.